Your privacy is one of our top priorities at 36jl. This Privacy Policy explains what personal information we collect, how we use it, and the steps we take to keep it safe on our Philippines gaming platform. Please read this carefully before registering or using any part of our service.
When you register and use the 36jl platform, we collect certain personal information that is necessary to provide you with a safe and enjoyable experience. This includes your full name, date of birth, mobile number, email address, and a valid government-issued ID for identity verification purposes. We also collect financial information such as your preferred payment method — for example, GCash or Maya account details — in order to process your deposits and withdrawals securely. Additionally, we may collect technical data such as your IP address, browser type, device model, and session activity logs to help us maintain platform security and improve performance. We only collect what is reasonably necessary and do not ask for information beyond what is required to operate our services for Filipino players.
The personal information we collect is used primarily to operate, manage, and improve the 36jl platform. We use your data to verify your identity during registration, process financial transactions in Philippine pesos (PHP), and communicate with you about your account, promotions from our Latest Promotions page, and important platform updates. Your activity data helps us detect suspicious behaviour, prevent fraud, and ensure that our platform remains fair and secure for all users. We may also use anonymised, aggregated data to analyse platform usage trends and develop new features. We do not use your personal data for purposes that are inconsistent with those stated in this policy, and we do not sell your information to any third party for marketing or commercial purposes.
We may share your personal information with trusted third-party service providers who assist us in operating the platform — for example, payment processors, identity verification partners, and cloud infrastructure providers. All such partners are bound by strict confidentiality agreements and are only permitted to use your data for the specific purpose for which it was shared. We will disclose your information to government authorities, regulatory bodies, or law enforcement agencies when required to do so by Philippine law or a valid legal process. We do not sell, rent, or trade your personal data with unrelated third parties for advertising or other commercial purposes. In the event of a merger, acquisition, or business transfer, your data may be shared with the acquiring entity, and you will be informed of any such changes in advance.
The 36jl platform uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and keep your session secure. Essential cookies are required for the platform to function correctly and cannot be disabled. We also use functional cookies that remember your language settings and login status, so you do not have to re-enter your details every visit. Analytics cookies — which are always anonymised — help us understand how users navigate the platform so we can make improvements. You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of some features on the platform, particularly on mobile devices.
We take the protection of your personal data seriously and implement a range of technical and organisational security measures to safeguard it. All data transmitted between your device and our servers is protected using industry-standard encryption protocols. Access to personal data within our organisation is strictly limited to authorised personnel who require it to perform their job functions. We conduct regular security audits and vulnerability assessments to identify and address any potential risks to your data. In the unlikely event of a data breach that affects your rights and freedoms, we will notify you and the relevant Philippine authorities as required by the Data Privacy Act of 2012 (Republic Act No. 10173). We encourage you to protect your own account by using a strong password and logging out when using a shared device.
Under the Philippine Data Privacy Act, you have the right to access the personal data we hold about you, request corrections to any inaccurate information, and ask us to delete your data where it is no longer necessary for the purposes for which it was collected. You may also object to the processing of your personal information in certain circumstances, or request that we restrict how we use it while a dispute is resolved. To exercise any of these rights, you can reach out to us through the contact information provided in our FAQ page. We will respond to all data requests within a reasonable timeframe and in accordance with our obligations under Philippine law. Please note that some requests may be subject to legal limitations — for example, we may need to retain certain transaction records for regulatory compliance purposes.
We retain your personal data only for as long as it is necessary to fulfil the purposes described in this Privacy Policy, or as required by Philippine law and regulatory obligations. Account information is generally kept for the duration of your active membership with 36jl. After account closure, certain records — such as transaction histories and identity verification documents — may be retained for up to five years to comply with anti-money laundering regulations and other legal requirements. Technical and usage logs are typically retained for a shorter period and are deleted once they are no longer needed for security or analytical purposes. When data is no longer required, we securely delete or anonymise it so that it can no longer be associated with you.
We may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or legal obligations. When we make significant changes, we will notify registered users through a platform announcement or email notification, and the updated version will be published on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your data. Your continued use of the 36jl platform after any changes are posted constitutes your acceptance of the updated policy. If you have questions about any part of this document, visit our FAQ page or check the Terms and Conditions for related information.
All your data travels over encrypted connections, keeping every session private.
We never sell or rent your personal information to outside companies or advertisers.
We follow the Data Privacy Act of 2012 (RA 10173) and all applicable Philippine regulations.
Access, correct, or delete your data anytime by contacting our support team.
Now that you know how we protect your information, you can enjoy everything 36jl has to offer with complete peace of mind. Create your free account or log in to get started today.